FAQ
☕ Frequently Asked Questions
1. Where is the coffee roasted?
All coffee is custom-roasted and packaged in the USA. We focus on providing high-quality, fresh-roasted beans.
2. Is the coffee fresh?
Yes. Unlike warehouse-stored coffee, our beans are roasted after you place your order, ensuring maximum flavor and aroma.
3. What types of coffee do you offer?
We offer a wide variety of coffee products, including single-origin, blends, and flavored options, along with various roast levels to match your preferences.
4. How is the coffee packaged?
Our coffee is packaged with our custom-branded labels, ensuring a high-quality, professional look upon arrival.
5. How long does shipping take?
Orders are typically processed and roasted quickly, with fast shipping options available to ensure the product arrives fresh to your doorstep. Usually 7-10 business days.
6. Do you offer organic or ethically sourced coffee?
Yes, our selection includes organic and Fairtrade options, focusing on high-quality, sustainably sourced beans.
7. Can I order samples?
Yes, samples are available, allowing you to experience our premium roasts before making a larger purchase. At this time we do not offer free samples.
8. What should I do if there is a problem with my order?
Please reach out to our customer support team directly with your order number. We are committed to ensuring you are satisfied with our coffee.